Nama : Inka Riesty Gunadi
Kelas : 4KA10
NPM : 13115384
Unit 3
Problems
Recording 3.1
Call 1
A : Hello, I'm calling about my new television, the instructions are missing.
B : Sorry, they're laying very bad. Did you say instructions view in new video missing?
A : No no, for own new television.
Call 2
A : We can't find the remote control of our projector. Can you send us the one, please?
B : So, you want us to new projector?
A : No, not to projector, just remote control.
Call 3
A : Our coffee machine is broken. Can we order new one? It's the new model, the silver 542.
B : I'll write back down. So, the coffee machine model silver 942?
A : Sorry, no, it's 542.
Call 4
A : Thank you for calling online books. We can't deliver any books this week. we are sorry for the delay.
Call 5
A : I'm phoning about our order of drinking water.
B : Yes, it's there problem?
A : I'm afraid so. Your delivery is late again.
B : Oh, I'm sorry to hear that. Could you tell me when you place the order?
Problems
Recording 3.1
Call 1
A : Hello, I'm calling about my new television, the instructions are missing.
B : Sorry, they're laying very bad. Did you say instructions view in new video missing?
A : No no, for own new television.
Call 2
A : We can't find the remote control of our projector. Can you send us the one, please?
B : So, you want us to new projector?
A : No, not to projector, just remote control.
Call 3
A : Our coffee machine is broken. Can we order new one? It's the new model, the silver 542.
B : I'll write back down. So, the coffee machine model silver 942?
A : Sorry, no, it's 542.
Call 4
A : Thank you for calling online books. We can't deliver any books this week. we are sorry for the delay.
Call 5
A : I'm phoning about our order of drinking water.
B : Yes, it's there problem?
A : I'm afraid so. Your delivery is late again.
B : Oh, I'm sorry to hear that. Could you tell me when you place the order?
